Back to overview
Resolved

Inbox: test email delayed by up to several hours, Oct 12–16

Oct 12, 2026 at 4:20pm UTC
Affected services
Incoming mail

Resolved
Oct 16, 2026 at 4:17pm UTC

Resolved. Incoming test email is being delivered normally again, after delays that began Oct 12 at about 12:20 PM ET and a full outage on Oct 16 from about 8:15 AM to 12:15 PM ET.

Sending mail servers retry automatically, so most delayed messages arrived late rather than being lost. If a test from Oct 12–16 is still missing a message, please re-send it.

What we changed: the mail server now accepts mail for our test domain only, the spam has been removed, and an automatic delivery check now runs every 5 minutes and feeds this page.

Updated
Oct 16, 2026 at 4:05pm UTC

The spam has been removed and storage freed, and new test email is being stored again. We're watching delivery.

Updated
Oct 16, 2026 at 3:30pm UTC

Cause identified: spam addressed to other domains has filled the mail server's storage limit. We're blocking mail for other domains and removing the spam now.

Updated
Oct 16, 2026 at 12:15pm UTC

Incoming test email stopped arriving entirely. The mail server's storage was now completely full, so every new message was turned away.

Created
Oct 12, 2026 at 4:20pm UTC

Incoming test email began arriving late, sometimes by several hours. Spam addressed to other domains overloaded the mail server, so it accepted test email slowly or not at all, and the sending mail server retried later. The Inbox app itself stayed available.